Frequently Asked Questions
Everything you need to know about your TO SUMMER beauty journey.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are TO SUMMER products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we only work with suppliers who uphold these same standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I check if a product is suitable for my skin type?
Each product page includes a detailed list of ingredients and a 'Best For' section. If you have specific concerns, we recommend performing a patch test or consulting with our online beauty advisors via chat.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.